Training Workshops

A full suite of skills and strategies in relationship building and maintaining a strategic network, maintaining composure, connecting in social gatherings and following up, memory, influence, persuasion and internal politics.

The expertise of internal and external consultants is not enough. They need to master these skills of building relationships and partnerships with their clients, problem solving, negotiating expectations and priorities and dealing with difficult client situations.

Plan briefings to achieve the desired outcomes and deliver with impact. Practise to achieve immediate improvement in elevator briefings (30 seconds), deskside briefings (5 minutes) and formal briefings (5 to 7 minutes).

Layered on the strategies of interest-based negotiation are the skills of building rapport and trust, reading and responding to body language, anticipating mental, verbal and emotional traps.

Leaders of virtual teams know that managing performance, conducting meetings, motivating and building a sense of community are only some challenges they face. Practices and protocols to overcome these challenges.

66% of change initiative failures are due to poor engagement of people. Although HPCI’s approach is informed by the most successful methodologies, it is defined by its focus on people engagement of its seven-step process template.

Skills and strategies to prepare for safety; reading danger signs; maintaining composure and projecting confidence and credibility; overcoming gender prejudice; defusing difficult situations and responding elegantly. (This has been popular with women working in foreign countries).

A flagship workshop for investigators, auditors, inspectors and managers. Participants practice skills of establishing rapport and trust: sending, reading and responding to verbal and non-verbal cues (including deception). They develop strategies of effective questioning and avoiding mental, verbal and emotional traps.

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A program that matches mentor with mentee (through tailored software and methodology), facilitates the introduction and the first mentoring session. It provides the foundational clarity of roles and goals, relationships, benefits and mutual agreements. Participants will also learn the skills of identifying and managing self-fulfilling prophecies, rapport and trust, adapting to personalities and how to conduct mentoring sessions.