Communication Skills
Any interaction between two people involves two issues:
- the substance of the discussion and
- the relationship
You can be the greatest expert in the world about the substance. You can be right and well-intentioned.
None of that matters if you do not make the human connection as well.
HPCI team members have developed a unique approach to harnessing, since 1989, all the conscious and unconscious elements of good communication.
We offer a suite of solutions, complete with:
Here are few of our communication skills and strategies workshops:
- Influencing Without Authority
- Negotiation: Getting What You Want
- Internal Conflict Resolution
- Customer Service
Contact us now to learn more about our workshops!